One Solution, One Platform
Having multiple ways to communicate gets difficult, multiple numbers, multiple cables. Unifying collaboration tools into one platform not only simplifies communications, but enhances them as they are all interconnected.
For example, the One-X Mobile application is a solution for mobility. The problem with mobility today is that calls can be missed when employees are out of the office. What the One-X mobile application does is, it taps into an Avaya Phone System platform, forwarding any office calls to mobile.
There are also other application which allow employees to video conference from their iPads, computers, smart phones and conference rooms, reducing travel. The best part about unifying communications on an Avaya platform is that customers and clients can reach business agents simply and quickly without registration or delay.
Unified Communications and Costs
Virtualising a business communications solution allows access to presence, this is when employees can see whether colleagues are available or not; knowing when to call, text or video conference without having to ask can save a lot of time.
Additionally, there are options to integrate management and activity tracking into the platform. This is incredibly helpful when optimising telecommunications costs. The One-X mobile application allows Remote Workers to utilise Wifi networks to reduce cellular data costs, tracking costs allows businesses to scale their needs to what makes sense.
Virtualisation Gives Users Flexibility
A business is usually comprised of several different roles, operated by employees; not every worker is the same. When deciding to virtualise your businesses communications it is essential to determine what exactly is required to make your business better. Businesses and employees today should be considering what their roles involve. From receiving calls to video conferencing around the world, IP Voice Solutions has the profile setups for your business.
