Why is Avaya’s Remote Working applications so popular?
Remote working solutions makes it possible for anyone to remain in a virtual office. Essentially, the business applications enable businesses to be reliable and easily reachable in and out of the office. There are two key components behind Remote Working that should be considered if a business plans to virtualise their business, they are:
Statistics show that new customers are unlikely to ring again if an employee is unable to pick up the first time round. The solution is simple and effective – device synchronisation with Avaya Equinox. A Remote Warrior is able to link their office number to their mobile, for single number reach; additionally, calls can be made from their mobile using their office contact number.
Wifi and 3G/4G Calls
Internet can be significantly cheaper than call data, particularly when overseas on business trips. With the Avaya Equinox Mobile application, it is easy to be contacted and to contact other on internet networks, avoiding any excess call charges and tolls.
What about Video Conferencing?
Scopia is a business application that gives people the ability to communicate with others face-to-face on their mobile (and even desktop) device; not limited to office users, but customers and clients – all you need to do is send them a link. The core features behind this product:
Video and/or audio calls which can support up to 28 participants.
Bring your own devices, supporting Android OS and Apple iOS.
Single click access to video conferencing room.
This product is not normally included with Remote Working packages, however it can definitely be done. For details about having the complete Remote Working profile talk to an IPVS expert today.
Understanding the Innovation Behind Remote Working
Innovation of technology has enhanced virtual communications, with most virtual business applications this is:
Face to face meetings over the internet.
Call forwarding, from landline to mobile.
Instant messaging and presence.
Voice over wifi for cellular data cost reductions.
Is the investment worth it? Many virtual office solutions offer applications that will see the use by date instead of innovating and updating the product. However, when businesses choose to go with Avaya, employees can expect automatic software and firmware updates that keep the applications innovated and working in newer ways.