Salesforce.com provides an essential platform for businesses today, and Avaya makes it more useful than ever. Users on the Avaya Go platform can go further with this application, seeing the availability of others, while also being able to make and receive calls without leaving the Salesforce application.
Better collaboration within Google Apps matter. While many employees already use Google Apps to help make business processes more productive, integrating Avaya Communicator for Web’s real time communication capabilities will help them and their colleagues communicate and collaborate more effectively across organisational and geographical barriers anywhere, anytime and using any device – all without ever having to leave the application they primarily use for getting work done.
Collaborate with Google Hangouts
With Communicator for web you can see the presence of your contacts outside of your business on Hangouts. If you want to collaborate on video, share a google doc with the contact or instant message you can achieve this. Playing nice with others is a reality with this profile.
Avaya has developed enterprise software solutions that integrate communication and collaboration tools into the business applications that we use everyday to get work done. IP Office Live embeds communications and collaboration within cloud-based applications such as salesforce.com and Google Apps. In 2011 Microsoft introduced Office 365 to market. As the IP Office Live cloud-based office suite gained momentum, Avaya received requests from our customers and partners to extend the communication and collaboration experience to Office 365.
IP Office Live’s functionality can include escalating non real-time communications such as email and voicemail to real-time communications like phone, video or audio conferencing. Microsoft does a great job of providing this kind of functionality to organisations with an all-Microsoft infrastructure. However, a majority of today’s market does not rely on a single vendor for both its applications and communications infrastructure.