Before digital telephony, businesses had analogue phones. Digital systems dramatically improved business communications, allowing for many neat features; a result of this still has businesses using digital systems. A key reason why a digital phone system can be popular is because of the initial investment cost being cheaper than the IP (alternatively, ‘VoIP’) system alternative.
Learning what a phone system is and what it does can be rather complex, but it doesn’t have to be. This page will briefly discuss how different phone systems work, features and extensions or applications, in order for businesses or individuals to understand what they want exactly if they are in the market for a new communications system.
The Avaya IP 500 (see figure above) handles both digital and IP handsets, reducing the initial cost for businesses wanting to upgrade their phone system. Additionally, the IP 500 can offer businesses a broad range of applications, that allow users to integrate their smart devices (One-X, Scopia and Communicator) onto the system for virtual communications.