What Businesses Need to Know
Many telecommunications companies often guide businesses to a solution for profit rather than agenda, and this is problematic because it is not a solution that will go the distance. Today, businesses need to be going beyond VoIP telephony, and looking into systems that provide ways in which customers and employees prefer.
Getting the Right Brand
There are a few global leaders that businesses can select from, each proposing a specific flavour for different business types and sizes. But what is essential to consider is what you want now, and what you want later on. For example, Avaya allows you to build and add to your system as your business grows.
Customers Don’t Change for Businesses
An important thing to consider is what customers are doing today; as 3G and 4G infrastructure grows, so does the dependence on individual mobility use. This revolution around mobility is not strictly for customers either, sales staff, remote workers and employees who a independent from the office require mobility – so what does this mean for phone systems?
The Technology is Here
Avaya has implemented ways to have employees hook their mobility devices into the businesses phone system, and it is so simple. Unlike other some other brands, employees will be able to bring their own device utilising an application that allows them to make and receive calls independent of the office, while also saving on cellular costs on Wifi networks – the latest instalment of VoIP.
The Box That Does it All
Normally businesses see a phone system as something that phones plugin into, and lots of cables. Avaya has developed the IP 500 system ‘The IP Office’ to work intuitively with business phones, video conferencing units and business applications. IP Voice Solution’s recommends Avaya’s IP Office to any business who wants to engage with their customers in more ways, have a system that’s upgradeable rather than one which becomes redundant, and provide a whole heap of innovated features that are simple and work together.
Change doesn’t happen on it’s own, get the help your business needs today!
IPVS delivers business performance, costs that make sense, customer service excellence. If you're a business that's having trouble with their current communications system, let us help you out.
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