Choice of Phone System
A virtualised phone system can significantly reduce hardship on the business, instead of having to invest in a system that eventually becomes redundant, businesses can opt for a subscription service where employees will have access to the same features as before with costs that make it beneficial.
The common avenue for businesses is to invest in the Avaya IP 500 system, allowing businesses the same access as a virtualised phone system while being fully owned. For more information on the type of system a business should go for, whether digital, ip or virtualised click here.
The Avaya IP Office 500 v2 Phone System
The Avaya IP Office 500 v2, also known as the Avaya IP Office gives businesses the flexibility that other phone systems do not – enabling the use of third party devices such as Android and Apple orientated smartphones and tablets, as well as PC. By enabling these devices on the IP 500 system, employees find themselves being able to take calls outside of the office, video conference from anywhere and be reachable at any time.
Another core reason is scalability, usually telephony companies will advertise different systems for different sizes, and so scaling a business to the amount of users can be expensive. The Avaya IP 500 unit takes this away, as IP Voice Solutions can manage and setup the system that allows for affordable extensions to the system as your business grows.
Choice of Handsets
Whether you’re business has a virtualised Avaya phone system, or an on-premise IP 500 system, the choice of handsets is unparalleled. Businesses use Avaya because it provides features which a business not only wants, but benefits from. Integrating features such as voicemail to email, auto attending, voice and video conferencing capabilities creates a competitive workforce, because employees are more effective.
A key difference between Avaya handsets is that there is IP and digital options, the digital phones are usually cheaper, however the IP phones utilise the businesses IP network which can save costs in the long run.
Softphone
Avaya introduced a way to eliminate the handset altogether. It was noticed that employees have a keen interest in using their computers and tablets more than their handset. The Avaya Communicator allows employees to make and receive calls from an iPad, and in instances where employees already have a handset, they can make calls from their laptop.
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