Improving Client Experience
Not all firms are easy to get to, and for a lot of matters, video conferencing is the most viable. For small firms dealing with civil disputes, transport and car parking is a thing of the past, and video conferencing is how the big firms are doing it.
With the correct video conferencing platform, files can be shared between parties on a secure network. Furthermore, a client experience can sometimes be like treading on thin ice when leaving the comforts of their home to deal with a matter which is completely foreign to them. Video conferencing removes the intimation of legal action, and leaves it to the experts.
For bigger firms, moving heaps of people from one building into a conference room is a tedious and inefficient task.