The toughest question when buying a new phone system is, how relevant is innovation in your business? Let’s put this into context. Back in the 1960s, employees were recognised as being dependent upon type writers, rotary dial telephones and travel for face-to-face meetings. What we can now recognise is that things are completely different!
Every generation can be recognised by the technology they use. Many people today rely on different types of technology, such as mobile phones. What is more interesting is the software which has evolved; hardware can do more tasks than ever before because of it. Putting innovation into context, can a business today still rely on 1960s technology? Modern businesses depend on technology to connect with the world, engaging with their customers and making the experience as seamless as possible – because we all know that some technology can be frustrating.